F.A.Q.s

WHAT IS A DIGITAL MOVIE CODE?

You will be sent an image with a alpha/numerical code printed on it. You use this code which is redeemed on a hosting service (ex: Vudu, Itunes etc.) to get access to your digital copy of the movie. Once this code is redeemed you own the title and it will be added permanently to your library.

I DON'T SEE MY CODES? WHERE ARE THEY?

If you don’t see your codes in your primary inbox check the other tabs, spam/junk. The email comes from Sendowl and can sometimes be sorted as spam/junk. Also ensure you are checking email account that is associated with paypal used to purchase codes.

MY CODE DOESN'T WORK? WHAT DO I DO?

On the rare occasion you have an issue redeeming your code first ensure that you are typing code correctly and you are using correct redeem link. If problem still persists please send an email to support@getdigitalmovies.com with your order number and an explanation / screenshot of the issue. We will work with you as fast as possible to resolve issue and get code redeemed or get you a new code if necessary.

HOW ARE MY DIGITAL MOVIE CODES DELIVERED ONCE PURCHASED?

Our system automatically sends out your digital movie codes attached to an email sent to the email address associated with your paypal account

WHERE CAN I REDEEM MY DIGITAL MOVIE CODES?

There are multiple places you can redeem your movie based on the studio who produced the movie and your preferences. For a list of links to sites and platforms where you can redeem your code please use the Redeem tab in the sidebar

HOW DO PREORDERS WORK?

Preorders allow you to order a movie code early and guarantee you get a copy. You will purchase as usual (preorders can be found in sidebar) and receive an email with order number but no code. We receive this as well and it is added to our system. On the date noted in listing you will receive your code to the email associated with paypal used for purchase.

Delivery Worldwide

You will not receive any physical copies of dvd’s or blu rays you are purchasing  the digital code only.

Return Policy

Since you are purchasing a movie in digital format we do not offer refunds due to the fact that once the code is delivered we are unable to resell it